E-BIKE FAQ

E-Bike FAQs

  • WHAT IS AN E-BIKE?
  • WHAT IS AN E-SCOOTER?
  • ARE THERE CANADIAN MADE E-BIKES OR E-SCOOTERS?
  • HOW FAR CAN YOU RIDE AN E-BIKE OR E-SCOOTER?
  • ARE THERE SECURITY FEATURES ON AN EMMO E-BIKE/E-SCOOTER?
  • HOW DO YOU CHARGE THE BATTERY?
  • HOW MUCH DOES IT COST TO CHARGE THE BATTERY?
  • HOW LONG DO THE BATTERIES LAST?
  • IS IT O.K. TO RIDE AN E/BIKE/E-SCOOTER IN THE RAIN?
  • IS IT O.K. TO RIDE AN E/BIKE/E-SCOOTER IN THE SNOW?
  • HOW DO I WINTERIZE MY E-BIKE/E-SCOOTER?
  • ARE E-BIKE/E-SCOOTERS HARD TO RIDE?
  • HOW OFTEN WILL I HAVE TO REPLACE MY TIRES?
  • HOW OFTEN WILL I HAVE TO REPLACE MY BRAKES?

WHAT IS AN E-BIKE?
- An E-Bike is a Money Saving, Eco-Friendly mode of transportation.
- An E-Bike is operated electrically by a mechanical throttle on the handlebar.
- The E-Bike can also be pedaled while using the throttle. Or it can be pedaled on it's own.
- The E-Bike does not require a License, Insurance or Vehicle Registration.
- E-Bike riders follows Canadian bicycle road laws. Check each Municipality for new laws being made in your area.
- The smaller sized E-Bikes that look more like a bicycle can maintain long periods of distance due to the smaller size and being able to easily pedal.
- Typically E-Bikes will have a battery range of 30-80kms in distance. The lithium model E-Bikes would be more around the range of 50-100kms in distance. (Depending on weight, weather, hills, night driving etc.)
- The top speed of any E-Bike/E-Scooter by Canadian law is 32 kms per hour. They legally all can go faster down a hill without using throttle, the same as a bicycle.

WHAT IS AN E-SCOOTER?
- An E-Scooter is the same as an E-Bike, it is simply just a name that people have chosen for it. People have coined the term "E-Scooter" for the bigger E-Bikes due to the fact that the bigger E-Scooters look very similar to a gas powered Scooter. The differences that are noticeable would be that the E-Bike/E-Scooter are equipped with pedals. (unless the customer has removed them). There is no exhaust on an E-Scooter, There should be a noticeable E-Bike License plate on the rear of the E-Bike/E-Scooter, supplied by the company you bought the E-Bike/E-Scooter from. Of course the most obvious difference in comparison to a gas powered Scooter is that the E-Bike/E-Scooter will be quiet, with Zero Emission which equals no smell, and we ride in the bicycle lane. 
- The E-Scooter is a Money Saving, Eco-Friendly mode of transportation.
- An E-Scooter is operated electrically by a mechanical throttle on the handlebar.
- An E-Scooter can also be pedaled while using the throttle. Or it can be pedaled on it's own. * Due to the larger size of an E-Scooter, pedaling is usually difficult and unpractical compared to an E-Bike.
- An E-Scooter also does not require a License, Insurance or Vehicle Registration.
- E-Scooter riders follows Canadian bicycle road laws. Check each Municipality for new laws being made in your area.
- The bigger sized E-Scooters that look more like gas Scooter can maintain long periods of distance due to the large battery capacity.
- Typically E-Scooters will have an increased battery range of 50-80kms in distance. The lithium model E-Scooters would be more around the range of 50-100kms in distance. (Depending on weight, weather, hills, night driving etc.)
- The top speed of any E-Bike/E-Scooter by Canadian law is 32 kms per hour. They legally all can go faster down a hill without using throttle, the same as a bicycle.

ARE THERE CANADIAN MADE E-BIKES OR E-SCOOTERS?
- We have not found a full sized E-Scooter that is Canadian made. Unfortunately the bike price would be much higher and the quality may be lower if the E-Scooter parts were made in North America.
- Some companies claim they have Canadian made bikes, they are simply just a Canadian company, assembling and selling a foreign product.
- Durham E-Bikes is a Canadian locally owned and operated EMMO/EcoloCyle/Daymak Dealership. We at Durham E-Bikes believe that strong dealership after sales service is the key to having a happy and enthusiastic E-Bike/E-Scooter owner. We are proud to offer the Durham Region Sales & Service of EMMO, EcoloCycle, and Daymak E-Bikes/E-Scooters, an affordable & eco-friendly mode of transportation.

HOW FAR CAN YOU RIDE AN E-BIKE OR E-SCOOTER?
- There are a few combinations of motors and batteries which will give you different ranges. Let's try and make it simple.
- The larger models between 60-80 volts weigh a considerable amount more, they use more battery power but get approx. 50-80kms in distance. These models usually can climb a 20-35 degree incline and have more power. 
- The models with a 48v 20 amp hr Battery, and a continuous 500w motor will give you approx. 50-70kms in distance, these models usually can climb a 18-20 degree angle.
- The models with a 48v 14 amp hr Battery, and a Max. 500w motor will give you approx. 40-60kms in distance, these models usually can climb a 16-18 degree angle.
- The bicycle style models come with a 36-48 volt lithium battery, the available sizes are 10-15 amp hr. Typically the motor is a 350-500 watt motor. This will give a range of 50-110kms in distance, these models usually can climb 15-25 degree angle.

ARE THERE SECURITY FEATURES ON AN EMMO E-BIKE/E-SCOOTER?
- Most scooter style and all EMMO E-Scooters have a remote alarm system which when armed also electronically locks the rear wheel.
- The bicycle style E-Bikes generally do not have alarm systems and they only have a manual battery lock.
 
HOW DO YOU CHARGE THE BATTERY?
- The smaller E-Bikes have a port to plug the charger directly into the battery, the battery is exposed on these models.
- The bigger E-Scooter have the battery in the floor or under the seat,
- They typically have a external port to plug the charger into as well as an internal port on the battery for charging while the battery is removed.
- Both of the charger types plug into a standard wall socket. 
- When you plug the male end of the charger into the wall, the light on the charger will turn green. When you plug the female end of charger into the Bike socket or Battery socket, the light will turn red. On some chargers you will also hear a fan come on. When the battery is done charging the light will turn green again.
- Most batteries take approximately 3-6 hours to charge depending on how much they have been drained.
*** Do not leave the charger plugged into the E-Bike/E-Scooter for longer than 8-12 hours***

HOW MUCH DOES IT COST TO CHARGE THE BATTERY?
- On average per charge it will cost 10-20 cents, this is to charge an E-Bike/E-Scooter battery from completely dead to completely full.
- This is approximately $5-$6 a month. That's between $70-$75 a year to ride your E-Bike/E-Scooter. Riding an E-Bike/E-Scooter is rewarding with double the savings. You get a huge cash savings on gas or transportation. You're also saving the environment at the same time!

HOW LONG DO THE BATTERIES LAST?
- If batteries are well maintained, on average they should have a life span of between 2-3 years before replacement.

IS IT O.K. TO RIDE AN E/BIKE/E-SCOOTER IN THE RAIN?
- The E-Bike/E-Scooter can be driven in light rain.
- It is not advised to ride in heavy rain. Heavy water damage is not covered under warranty.
- If you happen to get caught in the rain it is advisable to pull over under cover or pull over and cover the bike until the rain becomes lighter.

IS IT O.K. TO RIDE AN E/BIKE/E-SCOOTER IN THE SNOW?
- It is not advisable to ride in the snow.
- This is a safety hazard and can potentially be very dangerous.
- If there is snow damage the warranty is immediately void.

HOW DO I WINTERIZE MY E-BIKE/E-SCOOTER?
- The battery will need to be charged monthly.
- If outside, cover the bike as best as possible with a tarp, bar b-q cover, or a motorcycle/scooter cover.
- Keep it secured. That's it! Wait for next season.

ARE E-BIKE/E-SCOOTERS HARD TO RIDE?
- E-Bikes/E-Scooters are very easy to ride. They use a very similar balance skill that is required when you ride a regular bicycle.
- Odds are if you can ride a regular bicycle, you can ride an E-Bike/E-Scooter. If you have trouble balancing on a bicycle, you most likely will not be able to ride a 2 Wheeled E-Bike/E-Scooter.
- Our 3 & 4 wheeled E-scooters are a great option for riders who may need extra balance!

HOW OFTEN WILL I HAVE TO REPLACE MY TIRES?
- Approx. every 7000-8000 kms of riding depending on driver weight and terrain driven on.

HOW OFTEN WILL I HAVE TO REPLACE MY BRAKES?
- Everyone has quite different braking habits and variables that would make it quite hard to guess the replacement time of brakes.
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